i always love this product. my son cannot use any soap and lotion when he was a baby. i tried so many products but didn’t work. doctor advised me to used just plain water (no soap at all), thats how sensitive his skin. then my Chinese friend gave me scentuals shampoo body was and lotion for baby. i tried it and surprised with the result. my son did not had any rashes or itchy skin. i am so glad i tried this item. my son is now 5 years old and still using the product also my 1 yr old daughter. diaper balm is also great product, love the smell and works really good for my daughter. body wash & lotion texture, thickness and color has been changed but still works the same. ive been using the products for 5 years now and we’ll continue to use it.