Menu

Shipping


Free shipping applies to all Canadian & American orders of $75 or more before taxes and shipping are applied.

ESTIMATED DELIVERY

Please note that we always do our best to estimate accurate delivery times, but for the most accurate and up-to-date information on your package's delivery please refer to the tracking information provided to you by email to track your package online.

All orders are shipped from Coquitlam, BC, Canada by Canada Post.


DELIVERY OPTIONS

Xpresspost:

  • Xpresspost Standard Orders to Canada
    • Most Xpresspost standard orders are processed and shipped within 1-2 business days depending on product availability.
    • Most Xpresspost standard orders are delivered within 2-3 business days from the order's ship date.
  • Xpresspost Standard US Orders
    • Most Xpresspost standard orders are processed and shipped within 1-2 business days depending on product availability.
    • Most Xpresspost standard orders are delivered within 3-4 business days from the order's ship date.

Expedited Parcel:

  • Expedited Standard Orders to Canada
    • Most Expedited standard orders are processed and shipped within 1-2 business days depending on product availability.
    • Most Expedited standard orders are delivered within 5-10 business days from the order's ship date.
  • Expedited Standard US Orders
    • Most Expedited standard orders are processed and shipped within 1-2 business days depending on product availability.
    • Most Expedited standard orders are delivered within 5-10 business days from the order's ship date.

RULES & REGULATIONS

  • Delivery is subject to corporate policies governing the delivery companies used by Scentuals. Delivery will also be subject to policies concerning the signature of waybills.
  • Our products are currently only available to be shipped to destinations within Canada and the US.
  • If you are unavailable to receive your delivery or absent from the delivery location provided to Scentuals. You will be required to pick up the undelivered package from the above-mentioned companies in accordance with said company's policies.
  • Unfortunately, we are unable to deliver to post office boxes.
  • Scentuals delivers to the whole of the United States with the exception of Alaska, Puerto Rico and Hawaii.

 

PRIVACY POLICY   TERMS OF SERVICE   SITE MAP